What it includes
Updating the CMS, plugins and themes, running and testing backups, monitoring uptime and security, renewing domains and SSL certificates, fixing broken links and forms, and keeping prices, hours and team details current.
How often
Security updates and backups usually need attention weekly or monthly. Checks on speed, forms and broken links work well monthly. Content and design reviews can happen quarterly or yearly.
Doing it yourself or hiring help
Simple sites on hosted platforms need less work. Custom or WordPress sites with many plugins benefit from a maintenance plan, so updates are tested and someone is watching for problems.
Why Website Maintenance matters
Neglected sites get hacked, slow down, break quietly and show outdated information. Regular maintenance protects your leads, your search rankings and your reputation.
The contact form that stopped working
A dental practice's contact form silently stopped sending emails after a plugin update. Nobody noticed for weeks until patients mentioned it. A simple monthly check, including a test form submission, would have caught it on day one.
Common mistakes
Skipping updates
Out-of-date plugins and software are a common way sites get hacked. Update regularly and test after.
Backups nobody has tested
A backup is only useful if it restores. Test one occasionally.
Forgetting renewals
Expired domains and certificates can take a site offline. Turn on auto-renew and keep billing details current.
Where we work on this