Skip to content
Conversion Rate Optimization

The cheapest growth is the traffic you already have

Doubling your conversion rate has the same effect as doubling ad spend. But it costs nothing extra each month afterward. We find and fix what's stopping people from buying.

  • +94% average conversion rate lift
  • Research-driven, not guesswork tests
  • Every test documented and shared

Typical outcomes

Avg. conversion rate lift
+94%Avg. conversion rate lift
Test win rate
31%Test win rate
Tests launched monthly
4–6Tests launched monthly
Client revenue influenced
$187MClient revenue influenced

Averages across Digital Squad client accounts. Individual results vary. We show you a realistic range for your situation on the audit call.

Trusted by teams at

NorthwindLumen LabsHarborlineVerdantAtlas FoodsPoka HealthBrightsideCobalt BankMeridianArdentFoundryKestrel
The problem

Why most A/B testing fails

Testing programs usually die within six months. Here's the pattern we see.

You're testing button colors

Trivial changes produce trivial results. Meaningful lift comes from testing offers, value propositions, page structure, and pricing presentation.

You call winners far too early

Stopping a test the moment it looks positive is the most common CRO mistake. Most 'wins' declared at day four are noise that regresses to zero.

You don't know why people leave

Without session recordings, exit surveys, and user testing, you're guessing at hypotheses. Guessed tests win roughly one time in ten.

You're not testing enough

With a typical 20–30% win rate, you need consistent test velocity to compound. One test a quarter will never move your business.

Our approach

Research first, then test what matters

We combine quantitative funnel analysis with qualitative user research to build a ranked list of ideas to test. Then we test the biggest bets with statistical discipline.

+94%

Avg. conversion rate lift

31%

Test win rate

4–6

Tests launched monthly

$187M

Client revenue influenced

What's included

Everything in the engagement.

No line items appearing on month-three invoices. This is the full scope, written down.

01

Full funnel analysis

Step-by-step drop-off analysis segmented by device, source, and audience, so you can see exactly where and for whom the funnel breaks.

02

Qualitative research

Session recordings, heatmaps, exit-intent surveys, and moderated user testing to understand the why behind the drop-offs.

03

Heuristic UX audit

Expert review against conversion principles: clarity, friction, motivation, anxiety and distraction.

04

Prioritized hypothesis backlog

Every idea scored by expected impact, confidence, and effort, so the order is based on evidence, not office politics.

05

Test design & build

We design, build, QA, and launch each variant. No developer time required from your team.

06

Statistical analysis

Proper sample-size calculation, sequential-testing correction, and segment-level analysis. No peeking, no false positives.

07

Personalization

Once we know which segments behave differently, we serve them different experiences instead of one compromised average.

08

Insight library

A searchable record of every test, with the hypothesis, result and lesson. Over time it becomes a real competitive asset.

The process

How this actually runs.

You always know what's happening this week, what's next, and who's doing it.

  1. Instrument & analyze

    Weeks 1–2

    Analytics validation, funnel mapping, and heatmap/recording setup. We verify your data is trustworthy before drawing conclusions.

  2. Research

    Weeks 2–4

    User testing, surveys, session review and expert audit, pulled together into a written research report.

  3. Prioritize

    Week 4

    Build the hypothesis backlog, score every item, and agree the first quarter's testing roadmap together.

  4. Test

    Ongoing

    4–6 tests running monthly with proper statistical rigor and full documentation.

  5. Compound

    Month 3+

    Roll out winners permanently, feed learnings back into the backlog, and expand testing into new funnel stages.

Investment

Scoped from your actual brief.

No rate card, no guessing games. Fill in what you actually need and we'll come back with a real number scoped to it.

Teardown

A one-off expert audit with a prioritized roadmap.

Scoped to your brief

  • Full funnel analysis
  • Heuristic UX audit
  • Session recording review
  • Prioritized hypothesis backlog
  • 90-minute findings presentation
Request a quote
Most popular

Testing Program

Ongoing, systematic conversion growth.

Scoped to your brief

  • Everything in Teardown
  • 4–6 tests launched monthly
  • Design & development included
  • User testing (5 sessions/mo)
  • Statistical analysis & reporting
  • Insight library
  • Bi-weekly review calls
Request a quote

Enterprise CRO

High-traffic sites and multi-property programs.

Scoped to your brief

  • 10+ tests monthly
  • Server-side & feature-flag testing
  • Personalization program
  • Multi-property / multi-market
  • Dedicated CRO squad
  • Team training & enablement
Request a quote

All engagements start with a free audit. Prices exclude media spend, which you pay directly to the platforms on accounts you own.

Questions

CRO questions, answered straight.

Including the ones where the honest answer is “you probably don't need us for that.”

Roughly 10,000 monthly visitors and 200+ conversions per month per tested page for reliable A/B testing. Below that we still add value through research-led best-practice changes and sequential testing. We just can't promise statistical significance.

How this works for your industry

CRO for E-commerce & DTCGood ones run 3–4%. Closing that gap is worth more than any targeting change you'll ever make, and unlike ad spend, you only pay for it once.
3.6% avg. store conversion rate
CRO for Fintech & Financial ServicesYou can't remove KYC requirements. You can absolutely stop presenting eleven of them on one screen with no explanation and no way to save progress.
+128% application completion
CRO for Marketplaces & PlatformsMarketplaces obsess over signup conversion and then lose those users to an empty search result. The metric that predicts retention is time-to-first-match.
-61% time to first match
CRO for B2B SaaSOptimizing the top of a funnel that leaks at activation just gets you more people churning faster. Fix the moment where the product first delivers value.
+137% avg. conversion rate lift
CRO for Healthcare & MedicalHealthcare forms are designed for the operational needs of the clinic. The person filling them in is usually anxious and using one thumb.
+147% intake form completion
CRO for Professional ServicesSomeone in a legal or financial emergency doesn't wait for a callback. The firm that answers first usually wins the matter.
+296% qualified consultations
CRO for Industrial & ManufacturingIndustrial sites route every inquiry through 'contact us'. The buyer comparing four suppliers on Thursday afternoon has no interest in four discovery calls.
+341% inbound quote requests
CRO for Startups & Scale-upsMost startups need 10,000 monthly visitors per tested page for valid results. Below that, testing produces noise you'll mistake for insight.
+137% avg. conversion rate lift
CRO for Travel & HospitalityGuests arriving direct have usually just used a booking platform. Yours is being judged against an interface with an enormous product team behind it.
+29% contribution margin
CRO for Real Estate & PropTechA property team has finite viewing capacity. Doubling unqualified inquiry doesn't double transactions. It slows response times and buries the people who were ready.
-29% average vacancy days
CRO for Home Services & TradesA homeowner requesting a quote is usually asking two or three competitors at once. The form submission is the easy part. What happens in the next hour decides the job.
+64% close rate
CRO for Franchise & Multi-Location BrandsA network-wide conversion number can look healthy while individual locations underperform badly enough to be losing money on every campaign dollar spent there.
+96% organic lead volume
CRO for Independent Insurance AgenciesNew-business quote flow gets all the optimization attention. The renewal-review response (the one that saves a policyholder who's already shopping) usually gets none.
+22pts policy retention rate
CRO for Medical Billing & RCM CompaniesA practice administrator who requests a free AR assessment still has to get comfortable with switching vendors after seeing the results. That's where most RCM funnels stop optimizing.
+58% demo-to-contract conversion
CRO for Waste Management & RecyclingA property manager or procurement officer evaluating a hauler isn't converting on a landing page. They're comparing bid documents. The site's job is to shape what gets requested and how fast a bid goes out.
91% new accounts requesting diversion reporting
CRO for Education & EdTechStandard CRO playbooks are built for a purchase decision measured in minutes. Enrollment decisions are measured in months, with multiple people often weighing in. Testing the wrong funnel model produces the wrong fixes.
+147% application completion
CRO for Solar & Renewable EnergyReal search behavior in this category ('solar roof estimate,' 'solar quote calculator') shows buyers want a number immediately. A five-field lead form that promises a callback in 24 hours loses that buyer to whichever competitor's site gives them one now.
+41% form-to-appointment rate
CRO

Ready to fix this properly?

Doubling your conversion rate has the same effect as doubling ad spend. But it costs nothing extra each month afterward. We find and fix what's stopping people from buying.

Our commitment: If our testing program doesn't produce a net positive ROI within six months, we work free until it does.