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Email & Lifecycle Marketing

Your highest-margin channel is sitting unused

Email costs pennies per send and routinely drives 30–40% of total revenue for brands that run it properly. Most brands are leaving nearly all of it on the table.

  • 38% average share of revenue from email
  • Flows built once, earning every month
  • Deliverability engineered, not hoped for

Typical outcomes

Avg. revenue share from email
38%Avg. revenue share from email
Avg. email revenue growth
+264%Avg. email revenue growth
Avg. inbox placement rate
99.1%Avg. inbox placement rate
Automated flows built
12+Automated flows built

Averages across Digital Squad client accounts. Individual results vary. We show you a realistic range for your situation on the audit call.

Trusted by teams at

NorthwindLumen LabsHarborlineVerdantAtlas FoodsPoka HealthBrightsideCobalt BankMeridianArdentFoundryKestrel
The problem

The revenue hiding in your list

If email is under 15% of your revenue, one of these four things is true.

You only send campaigns, not flows

Broadcasts require constant work. Automated flows like welcome, browse abandonment, post-purchase and win-back run on their own and usually bring in most of your email revenue.

You send everyone the same thing

A first-time visitor and a five-time buyer should not receive identical emails. Unsegmented sending is the fastest route to unsubscribes and spam complaints.

You're landing in Promotions or spam

Missing SPF/DKIM/DMARC, poor list hygiene, and sending to unengaged contacts quietly destroy inbox placement. You can't convert an email nobody sees.

Your list isn't growing

Lists decay 20–30% a year through churn and address changes. Without active capture, your revenue ceiling falls every quarter.

Our approach

Flows, campaigns, and deliverability as one system

We build the automated flows first, because they earn while you sleep. Then we add campaigns, segmentation, and list growth on top of a healthy sending reputation.

38%

Avg. revenue share from email

+264%

Avg. email revenue growth

99.1%

Avg. inbox placement rate

12+

Automated flows built

What's included

Everything in the engagement.

No line items appearing on month-three invoices. This is the full scope, written down.

01

Account & deliverability audit

Authentication records, sender reputation, list health and flow coverage, with a ranked list of fixes.

02

Core automation flows

Welcome, abandoned cart, browse abandonment, post-purchase, replenishment, win-back and review request flows. Designed, written and built.

03

Segmentation architecture

Behavioral and lifecycle segments so every send goes to people it's actually relevant to.

04

Campaign calendar & production

A planned monthly calendar with design, copy, build, and send handled end to end.

05

SMS integration

Compliant SMS flows coordinated with email so customers get a coherent experience, not duplicate messages.

06

List growth systems

On-site capture, lead magnets, exit intent and post-purchase capture, tuned for quality subscribers, not just volume.

07

Deliverability management

Authentication setup, warming plans, engagement-based sunsetting, and ongoing placement monitoring.

08

Revenue reporting

Flow-level and campaign-level revenue attribution, so you know exactly which emails earn their keep.

The process

How this actually runs.

You always know what's happening this week, what's next, and who's doing it.

  1. Audit

    Week 1

    Full review of your platform, flows, deliverability, list health, and current revenue attribution.

  2. Fix deliverability

    Weeks 1–2

    Authentication, list cleaning, and sunset policies. Everything else is wasted until the inbox is reachable.

  3. Build the flows

    Weeks 2–6

    Core automations designed, written and launched. Usually the fastest revenue win there is.

  4. Campaigns & segmentation

    Ongoing

    Ongoing calendar, segment-specific sends, and continuous subject line and offer testing.

  5. Grow & optimize

    Month 2+

    List growth systems, flow-level testing, and expansion into SMS and push where it makes sense.

Investment

Scoped from your actual brief.

No rate card, no guessing games. Fill in what you actually need and we'll come back with a real number scoped to it.

Flows

Build the automated backbone once, keep the revenue.

Scoped to your brief

  • Deliverability audit & fixes
  • 8 core flows built
  • Segmentation setup
  • Templates & design system
  • 30-day optimization
Request a quote
Most popular

Managed

Full ongoing email and SMS management.

Scoped to your brief

  • All flows built & maintained
  • 8 campaigns/month
  • SMS integration
  • Continuous A/B testing
  • List growth optimization
  • Deliverability monitoring
  • Monthly strategy call
Request a quote

Lifecycle

Complex lifecycle programs and enterprise CRM.

Scoped to your brief

  • Advanced lifecycle mapping
  • 16+ campaigns/month
  • Predictive segmentation & RFM
  • Loyalty program integration
  • Multi-brand / multi-region
  • Dedicated lifecycle strategist
Request a quote

All engagements start with a free audit. Prices exclude media spend, which you pay directly to the platforms on accounts you own.

Questions

Email Marketing questions, answered straight.

Including the ones where the honest answer is “you probably don't need us for that.”

Klaviyo and Shopify for e-commerce; HubSpot, Customer.io, and Braze for B2B and SaaS. We'll migrate you if your current platform is the constraint, and we'll say so plainly if it isn't.

How this works for your industry

Email Marketing for E-commerce & DTCRising CPMs only matter if a customer buys once. Email and SMS turn a single purchase into a lifetime. That's what lets you outbid competitors for the first one.
38% of revenue from email
Email Marketing for B2B SaaSDay-three and day-seven sequences ignore what the user actually did. Product events are the trigger that makes lifecycle email work in SaaS.
38% avg. revenue share from email
Email Marketing for Travel & HospitalityA guest who booked through a platform stayed with you, not with them. Email is how the second booking becomes direct.
+41% repeat purchase rate
Email Marketing for Healthcare & MedicalThe best-performing patient recall email contains no condition, no procedure and no provider name. That constraint isn't a limitation to work around. It's the design brief.
+68% recall appointments booked
Email Marketing for Education & EdTechThe student wants to know what life there feels like. The person paying wants to know what it costs and what it returns. Sending them the same email loses one of them.
+91% application completion rate
Email Marketing for Marketplaces & PlatformsIn a marketplace the notification that a match has arrived does more for retention than any newsletter you will ever send. It's usually owned by engineering and marketed by nobody.
+68% reactivation from liquidity-gated sends
Email Marketing for Real Estate & PropTechBy the time your renewal letter arrives, most residents who intend to leave have already viewed somewhere else. The sequence has to start while you're still the only option they're considering.
+31% lease renewal rate
Email Marketing for Home Services & TradesA homeowner on an active maintenance plan already trusts you and already paid once. Most trades businesses spend everything acquiring the next stranger and almost nothing keeping the customer they already have.
+31% maintenance-plan renewal rate
Email Marketing for Independent Insurance AgenciesRenewal-risk retargeting on paid platforms still requires a bid. A well-built email sequence to the same policyholder costs nothing per send and reaches someone who already opted in.
4.8★ average review rating
Email Marketing

Ready to fix this properly?

Email costs pennies per send and routinely drives 30–40% of total revenue for brands that run it properly. Most brands are leaving nearly all of it on the table.

Our commitment: If your automated flows don't pay back our build fee within 90 days, we build the next set of flows free.