Web app versus website
A typical website mostly shares information, like services and contact details. A web app lets people do things, like log in, enter data and get personalized results. Many business sites mix both, such as a marketing site with a customer portal.
Web app versus mobile app
Mobile apps are downloaded from app stores and installed on a phone. Web apps run in any browser on any device, so they're easier to launch and update, though native mobile apps can do more with phone hardware and offline use.
How they're built
Web apps have a front end people see and a back end that stores data and runs logic. Developers often use frameworks like React or Next.js, connected to a database and other services through APIs.
Why Web App matters
A web app can replace phone calls, paperwork and spreadsheets with self-service tools customers actually use. It often costs less to build and maintain than separate iPhone and Android apps, and it works on any device.
From phone tag to self-service
A property management company handled maintenance requests by phone and email. A simple web app where tenants could log in, submit requests with photos and track progress cut down calls and made the company look more professional.
Common mistakes
Building an app when a website will do
If people only need information and a contact form, a well-built website is cheaper and faster.
Skipping mobile design
Many users will open your web app on a phone. Design and test for small screens from the start.
Underestimating maintenance
Web apps need updates, security patches and hosting. Budget for ongoing care, not just the build.
Where we work on this