Skip to content

Your analytics may be a HIPAA exposure

A standard tracking pixel on a page with appointment or condition data can transmit PHI to an ad platform. Most healthcare sites are doing it unknowingly.

What's different here

This is the finding that surprises healthcare clients most. A conventional Meta or Google pixel placed on an appointment confirmation or condition-specific page can transmit protected health information to a third party — and enforcement actions over exactly this have been brought against health systems. It's not a theoretical risk, it's usually already happening, and it's the first thing we check.

+61%Avg. contract valuehealthcare & medical average

Healthcare & Medical clients

NorthwindLumen LabsHarborlineVerdantAtlas FoodsPoka HealthBrightsideCobalt BankMeridianArdentFoundryKestrel
Vertical-specific tactics

What web development looks like for healthcare organizations.

These are the plays that wouldn't appear on a generic web development page — they only make sense in healthcare & medical.

01

PHI-stripped measurement architecture

Server-side tracking with identifiers and condition context removed before transmission, using BAA-covered vendors only. Designed at the start, because it cannot be reliably patched afterward.

02

WCAG 2.2 AA as a build requirement

Healthcare faces genuine accessibility obligations and litigation exposure. Keyboard navigation, focus management, and screen reader semantics tested rather than assumed — and accessible forms convert better regardless.

03

Patient intake designed for anxiety

People completing healthcare forms are often stressed and on a phone. Progressive disclosure, saved progress, and plain explanations of why each field is needed all measurably reduce abandonment.

04

Provider directory architecture

Structured provider data with proper schema so individual clinicians rank for their own names and specialties — often a significant untapped source of qualified traffic.

The constraints

What holds healthcare organizations back

01

Standard tracking is a compliance risk

Sending PHI to ad platforms through a standard pixel is a genuine HIPAA exposure. Most healthcare sites are doing it without realizing.

02

YMYL content faces a higher bar

Google holds health content to elevated E-E-A-T standards. Content without demonstrable clinical authorship struggles to rank at all.

03

Long, multi-stakeholder buying cycles

Clinical software involves clinicians, IT, procurement, and compliance. Marketing to one of them wastes the other three.

04

Trust deficits kill conversion

Patients and providers both need credibility signals before acting. Generic stock photography and vague claims actively hurt.

What's included

The full scope.

Everything in a web development engagement, applied to healthcare & medical.

01

Conversion strategy & wireframes

Funnel mapping, message hierarchy, and low-fidelity wireframes approved before a single pixel is designed.

02

Custom UI design system

A full Figma design system — type scale, color tokens, components — so your brand stays consistent as you grow.

03

Next.js build

Server-rendered, statically optimized, deployed on edge infrastructure. Fast everywhere, for everyone.

04

Headless CMS

Sanity or Payload wired to every section so your team edits copy, images, and pages without touching code.

05

Technical SEO foundation

Semantic markup, schema.org, sitemaps, canonical logic, and Core Web Vitals tuned to green from day one.

06

Analytics & tracking

GA4, server-side conversion tracking, heatmaps, and a live dashboard showing which pages actually drive revenue.

07

Accessibility to WCAG 2.2 AA

Keyboard navigation, contrast, focus states, and screen-reader semantics — tested, not assumed.

08

30 days of post-launch support

We watch the analytics, fix what breaks, and ship the first round of conversion improvements on us.

The process

How this runs.

  1. Teardown & strategy

    Week 1

    We audit your current site, funnel math, competitors, and analytics — then present exactly where revenue is leaking and what we'd change.

  2. Wireframe & copy

    Week 1–2

    Message hierarchy and section-by-section wireframes. You approve the argument before we make it pretty.

  3. Design system & UI

    Week 2–3

    High-fidelity design across every breakpoint, built as a reusable component system in Figma.

  4. Build & integrate

    Week 3–5

    Next.js development, CMS wiring, CRM and analytics integration, QA across devices and browsers.

  5. Launch & optimize

    Week 6+

    Zero-downtime launch, redirect mapping, then live conversion monitoring and the first optimization round.

Investment

Scoped like the core service, no surcharge.

Every engagement is quoted from your actual brief. There's no vertical surcharge for this combination — request a quote and we'll scope it properly.

Launch

Startups and small teams needing a credible, fast site quickly.

Scoped to your brief

  • Up to 8 pages
  • Custom design system
  • Next.js + CMS
  • Technical SEO setup
  • GA4 + conversion tracking
  • 30-day support
Request a quote
Most popular

Growth

Companies where the website is the primary revenue channel.

Scoped to your brief

  • Up to 25 pages
  • Full conversion strategy + copywriting
  • Custom animation & motion design
  • Headless CMS with page builder
  • CRM + marketing automation integration
  • A/B testing infrastructure
  • 90-day optimization retainer
  • Programmatic SEO templates
Request a quote

Enterprise

Multi-region, multi-brand, or complex commerce platforms.

Scoped to your brief

  • Unlimited pages & locales
  • Multi-language / multi-region
  • Design system documentation site
  • Custom integrations & APIs
  • Dedicated squad + Slack channel
  • SLA-backed support
  • Quarterly CRO roadmap
Request a quote

All engagements start with a free audit. Prices exclude media spend, which you pay directly to the platforms on accounts you own.

Questions

Healthcare & Medical questions, answered straight.

Yes, with care. You can retarget on non-condition-specific pages and use aggregate conversion modelling. What you can't safely do is retarget someone based on visiting a page about a specific diagnosis. We map which pages are safe and which aren't, and document the reasoning for your compliance team.

Web Development × Healthcare & Medical

Let's talk about your growth constraint.

A standard tracking pixel on a page with appointment or condition data can transmit PHI to an ad platform. Most healthcare sites are doing it unknowingly.

Our commitment: If your new site doesn't beat your old site's conversion rate within 90 days, we keep optimizing free until it does.